About hotel - 12 The Residence Hotel, Bangkok

Presentations
Terms of stay
Reservation and Payment:
- Reservations are confirmed based on availability.
- Payment is due at the time of booking through accepted methods.
Check-in and Check-out:
- Check-in starts at 14:00; check-out is by 12:00.
- Early check-in and late check-out may be accommodated, subject to availability and additional fees.
Cancellation and Modification:
- All bookings are non-refundable. If you cancel your booking, you will be charged the full amount.
- Modifications are possible, subject to availability and potential fees. Please contact us directly for changes.
Occupancy and Additional Guests:
- Rates are for occupancy as specified on the website per room.
- Additional guests are allowed only for a child aged 0-12. (No fees)
Smoking and Damage Policies:
- No smoking indoors; designated areas are available.
- Guests are responsible for damages and associated costs.
Conduct and Noise:
- Guests must behave respectfully and adhere to noise regulations.
Liability and Safety:
- The hotel is not responsible for lost, damaged, or stolen personal belongings.
- Guests should be aware of safety procedures and amenities.
Facilities and Services:
- Use of facilities and services depends on availability and may change without notice.
Privacy Policy:
- Guest privacy is respected, and personal information is handled according to relevant laws and regulations.
Check-in | 14:00 |
Check-out | 12:00 |
Booking cancellation |
All bookings are non-refundable. If you choose to cancel, the full amount of the booking will still be charged. This policy ensures fairness and consistency for all guests. |
Сancellation policy
All bookings are strictly non-refundable. In the event that you need to cancel your booking, you will be responsible for paying the full amount of the reservation. This policy is in place to ensure fairness and consistency for all our guests. We recommend carefully considering your travel plans before making a reservation, as no exceptions can be made to this policy.